Gloss Masters Studio (“we”, “our”, “us”) respects and values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with our services, or contact us directly. By accessing our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect and process the following types of personal data:
-
Full name, contact number, and email address
-
Vehicle make, model, and condition
-
Booking details and service preferences
-
Payment information (processed securely via third-party platforms)
-
IP address, browser type, and usage data when interacting with our website
-
Any information voluntarily provided through contact forms or surveys
2. How We Use Your Information
We collect personal information to:
-
Fulfill service bookings and manage your customer account
-
Communicate with you regarding appointments, updates, or promotions
-
Analyze and improve our website’s usability and service offerings
-
Prevent fraud or misuse of our website and services
-
Comply with legal obligations and respond to lawful requests from authorities
3. Data Security
We implement appropriate technical and organizational security measures to safeguard your personal data. Access to data is strictly limited to authorized personnel and is stored in encrypted or access-controlled environments.
Despite these efforts, no digital system can be 100% secure. We therefore encourage users to avoid submitting highly sensitive personal data via public channels.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purpose it was collected for, including legal or accounting obligations. You may request deletion of your data at any time by contacting support@glossmasterstud.com, unless restricted by applicable laws.
5. Sharing of Information
We do not sell, rent, or trade your personal information. We may share data only with:
-
Trusted third-party service providers (e.g., payment gateways or hosting providers)
-
Law enforcement or regulatory authorities when legally required
-
Business partners strictly for the delivery of requested services (under data protection agreements)
GDPR Compliance
If you are a resident of the European Union or European Economic Area, the General Data Protection Regulation (GDPR) grants you specific rights concerning your personal data. Gloss Masters Studio is committed to upholding those rights.
You have the right to:
-
Access your personal data
-
Correct inaccurate or incomplete data
-
Request deletion (“right to be forgotten”)
-
Object to or restrict the processing of your data
-
Request data portability
-
Withdraw consent at any time
To exercise any of these rights, please email us at support@glossmasterstud.com.
We process data lawfully, transparently, and for specific purposes. We never collect more data than necessary and do not retain it longer than needed.
Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device when you visit our site.
Types of cookies we use:
-
Essential Cookies – Required for website functionality, including booking forms and login features.
-
Performance Cookies – Help us measure and analyze website performance (e.g., Google Analytics).
-
Functionality Cookies – Remember your preferences for faster interaction.
-
Marketing Cookies – May be used for remarketing campaigns or audience insights.
You can manage or disable cookies via your browser settings. Note that disabling cookies may affect certain site functionalities.
Changes to This Policy
Gloss Masters Studio reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the “Effective Date” updated accordingly. We recommend reviewing this page regularly to stay informed.
Contact Information
For questions about this Privacy Policy, GDPR, or your personal data, please contact:
📧 Email: support@glossmasterstud.com